Shipping Policy

Shipping times

Australia

Our products are made to order, which means your item is created especially for you after your order is placed.

  • Processing & fulfilment: approximately 2–7 business days
  • Shipping: approximately 2–14 business days, depending on the product and delivery location
  • Estimated total delivery time: approximately 4–21 business days

Most Australian orders are expected to arrive within this timeframe, although occasional delays can occur due to courier services, peak periods, weather or other circumstances outside our control.

Once your order has been shipped, you’ll receive a confirmation email with tracking information where available.

International orders

Delivery times vary depending on the destination. As a general guide, please allow approximately 2–7 business days for fulfilment plus the applicable shipping time for your country. The estimated delivery time will depend on the product and destination.